Jennifer  O.  Transport Nurse
MedCoach
4707 140^th ave
Building #200, Suite 204
Clearwater, Fl. 33762

Dear Jennifer,
This letter is long overdue but we wanted to take this opportunity to thank you and your team for the tremendous assistance in transporting him back to ___________, MI from his winter home in ________, , Florida. From the moment we decided to contract with MedCoach until we said goodbye at the __________, Emergency Room, you, Jay and Steve were incredible.

Though he was not very cognizant of things the last part of the trip, Dad very much appreciated the tender treatment while he was awake. He remembered sitting together eating our salads on the leather couch and when you finally convinced him he might be more comfortable sleeping in the hospital bed. Jay’s willingness to help position him comfortably was one indication of how your team cares for patients and families traveling in your care. Clearly, it is more than just a job for all of you. You are touching lives at a time when situations are very difficult and seem rather unmanageable. At least that was our experience.

We truly appreciated your assistance in calling ahead to “fast track” Dad into an exam room in the E.R. We believe he was able to have another couple of month of “good” time with family and friends due in large part to the excellent and speedy transport MedCoach provided. Had we driven him ourselves, we might never have made it back home to Grand Rapids and the story could have been quite different. Sadly, as you are already aware, Dad passed away at the end of April but his quality of life after returning to _________, Michigan was MUCH better than it had been in Florida or would have been had we ended up in a different locale.

*** In talking with folks since returning, we have found few (like us) are even aware of MEDCoach’s existence and the services you offer. We will do what we can to help spread the word!

Again, thank you so much for helping us through a tough transition in moving Dad back from Florida (on such short notice). Please give my regards to Jay and Steve as well.

Sincerely,
Keith and Nancy Hartsmith. (name changed to protect identity)

YES, We do STOP for ICE Cream !!!

Thank you for your cooperation in organizing my last-minute transport request for my mother.
She’s resting comfortably in the PA hospital following her trip with Eileen and your drivers.
The entire process, start to finish, exceeded my expectations.

The personal attention and professionalism everyone provided made the process stress and worry free.

My 88 year old mother was treated with caring and dignity.

Your coach, equipment and staff are all first-rate.

With appreciation,    Kenneth Burke  (Unedited comments. Names are changed)

Hi Norm,

The PREVOST: Coast to Coast Medical Transportation

I think the family would be pleased if this was put into print. ….The pt is a Pediatrician  and the wife is an Internist.  They were visiting Mom in West Palm Bch on vacation.  A few hours before departing, the pt went for a bike ride and ended up crashing with a trip to the ER.  X-rays showed multiple pelvic fractures which prevented siting in an airplane seat to go home a week later. So, while reading his paperwork the day before pick-up, I saw it was his B/Day.  With the crew’s help, we stopped at Walmart to buy a cake and candles for a surpise.  Then we had to stop again to buy a lighter! Anyway, after enjoying their requested meal of seafood and wine, a real treat after hospital food, we brought out the cake with candles ablaze and our 2 Brits, Trevor and Richard, singing  Happy B-Day in perfect harmony. Needless to say, the pt and his wife loved it and and trip.

[MED Transport Center provided services on one of their luxury medically configured motor coaches.]

Thanks! J

Med Transport Center makes all the arrangements ,provides a Travel Companion Nurse and the 45 foot coach even picks you up at your home or assisted living facility.  Now that’s a classy way to travel. You can even take a family member with you.  Now that is something to think about.

A Travel Companion Nurse as a travel agent will assist you in making changes to your travel plans, catching a train, getting needed directions in a foreign language etc.   If you inadvertently  wonder into unsafe  neighborhood your TCN as a bodyguard will help protect you from pickpockets,  possibly being mugged and having your money and identification stolen. Your safety is  most important. You may call on your  TCN  as a  negotiator to speak in your behalf,help you buy, sell, return or make needed changes.  In a nutshell you get 4 people ….all-in-one plus a peace of mind.

MED Coach provides medically designed motorhomes with a lift to acommodate patients in a wheelchair or on a stretcher. Patients are then transferred onto a hospital-type bed in preparation for a comfortable air cushion ride on memory foam and a therapeutic constant air-flow mattress.  A private bathroom on every coach is a must for some patients who cannot wait another 15 minutes to find a clean restroom or who must go every hour. Whew. What a blessing to have a comfortable ride all the way home, even if home is across the country.