Reputatation and Performance Go Hand In Hand

One of the best examples of how we gain success by continuing to do our job well, is demonstrated in the relationship we established last year with the Sisters of Emmitsburg, MD. 

 Dr Kreye, tells the story: 

We heard from a Catholic nursing home in Maryland that needed to carefully and “tenderly” move several of their sisters to a similiar nursing home in the Cincinnati area.  The facility they were moving from in Maryland had been purchased and was being remodeled.  There would be four sets of retired sisters, in fragile health, who needed to be moved.

The nearly “flawless” trips were made and the Supervisor was “absolutely thrilled” with the experience and with their “handsome young Irishman” (a driver by the name of Jim O’Donnell).

She was so pleased with her internet-found treasure – MedCoach – that she emailed several similiar facilities around the country to tell them of their experience.  She was so thrilled with their “young driver” who drove them and made each trip so delightful that her recommendation was heard.

Another facility called to join the program and a shorter trip was arranged for three sisters to travel from Wheeling, WV to Washington, DC.  They had a ball!

While these trips were not by any means ordinary, they were excellent examples of how teamwork – delivering on our promises – created more business and a high level of satisfaction with MedCoach.   Certainly the highest compliment we can be paid is that of a referral to family or friends.  Thank you, Sisters – It was our pleasure to serve you.