Potential clients should know what we think about Med Coach:
Hi Everyone,
My Mom, L_ _ _ _ _, was transported by your Med Coach from Orlando Fl to Grand Rapids MI on Friday March 27. I wanted to send you a note to thank you for everything your company did for us.
Your representative, Brenda Funn was so quick in her responses to my question and getting me a quote. She worked so hard to coordinate a date to have a coach ready for when my Mom was going to be released from the hospital. I also was so impressed by her willingness to work with the hospital Case Manager directly allowing me the time to spend with my Mom.
The Med Coach arrived right on time and I can’t tell you how relieved I was when I met their nurse Julie who would attend to my Mom during the trip. Julie took right over with the hospital staff making sure she had all the necessary information. When something was needed (such as portable oxygen to get my Mom from the hospital roo m to the coach) Julie looked for alternatives if the hospital could not provide what she needed. It took so much of the burden off of this stressful situation.
Julie was also so attentive to my Dad. He has been on an emotional roller coaster with my Mom being ill and Julie was sympathetic and took care of him on the trip as well as my Mom. Julie would call me periodically during the long drive to keep me up to date on how they both were doing. In fact, my Mom’s condition improved during the trip, thanks to Julie’s expertise.
My Dad couldn’t say enough about how wonderful and professional the two drivers were and he appreciated their conversation during the long trip.
Thank you again for providing such a top notch program. The program would not work without the wonderful people employed with the company. The caring and all the personal touches that were portrayed by each person helped make an unpleasant situation less stressful and more tolerable.
Thanks so much,
from the entire S_ _ _ _ _ _ _ _ _ _ Family*
* privacy is also an important part of our service
