Customer Care

It's All About Your Medical Needs

• Give You advice: Advise the best  method of transportation.
  
  
• Guide You step-by-step through the transport, air ambulance transportation or long distance ground medical transportation
  
  
• Assist You with all medical transportation services such as obtaining medical records, discharge, medical clearance, finding a bed, ticketing, documents, Visas, Passports, luggage, set up taxi or limo or ambulances, driving or transporting your car.
  
  
• Ensure Your in-transit medical needs are met, medical documents, special diet / meals, e.g. thickened liquids, special medical equipment you might need such as a special splint / brace for support, ordering extra oxygen or oxygen concentrator etc for the transport
  
  
• Give You a contract to ensure your understanding; & an 
  itinerary  A-Z.  
  
  
• Keep You informed; every medical transport around the world is followed and you are notified of the progress. 
  
  
• Arrange  Your Medical Transport team;  physician, flight nurse, flight medic, respiratory therapist, medical attendant; travel nurse, flight nurse, medic, physician, caregiver, etc